Level 3 Certificate in Customer Services
6 Month course 105 Guided Learning Hours (GLH) with 2 hour induction
- 2 hr2 hours
- 249 British pounds£249
- Corporation Street
This course has flexible start dates throughout the year. Flexible days and times available to suit your needs. 1:1 or group sessions. Payment plan also available. See the bookings area to begin with a 2 hour sign up process or call 07810640128. The flexibility of the course allows you to learn at your own pace and is estimated to take up to 130 study hours to complete. This qualification provides the underpinning knowledge required by employees to work in a range of customer service roles. Units covered include: Principles of customer service delivery Developing and improving the customer service process You will complete the course on an interactive, online learning platform and upon successful completion you will be awarded with a nationally recognised qualification and a certificate of achievement by Highfield. This course provides fantastic progression on to further distance learning courses depending on your career aims, such as Highfield Level 3 Diploma in Team Leading or Highfield Level 3 Diploma in Management.
The Millennium Centre (St. Helens) Ltd, Corporation Street, Saint Helens, UK