Level 2 Certificate in Customer Service

6 Month course 115 Guided Learning Hours (GLH) with 2 hour induction

  • 2 hours
  • 195 British pounds
  • Corporation Street

Service Description

This course has flexible start dates throughout the year. Flexible days and times available to suit your needs. 1:1 or group sessions. Payment plan also available. See the bookings area to begin with a 2 hour sign up process or call 07810640128. The flexibility of the course allows you to learn at your own pace and is estimated to take up to 115 study hours to complete. This qualification provides the underpinning knowledge required by employees to work in a range of customer service roles. Units covered include: Delivery of Effective Customer Service Supporting the customer service environment You will complete the course on an interactive, online learning platform and upon successful completion you will be awarded with a nationally recognised qualification and a certificate of achievement by Highfield. This course provides fantastic progression on to further distance learning courses depending on your career aims, such as the level 2 Certificate in Team Leading qualification or Highfield Level 3 Diploma in Management

Upcoming Sessions

Contact Details

  • The Millennium Centre (St. Helens) Ltd, Corporation Street, Saint Helens, UK

    +44 1744334383

    drichards@nurturetraining.org